Customer Support

CURRENT POOL OWNER CONTACT CENTER

Looking for information about swimming pool installation? Do you need to discuss a Kayak swimming pool repair? Current owners look no further! For fastest service, please choose the contact category below.

Contact Kayak

Swimming Pool Repair

Think you need a Kayak swimming pool repair? Contact us at 800.382.SWIM (7946) ext. 3000, and a representative will assist you immediately!

Monday – Friday » 9am to 5pm EST

Pool Chemicals

Looking to order Kayak Pool® chemicals? Contact us at 800.382.SWIM (7946) ext. 3000, and a representative will assist you.

Swimming Pool Installation

Our Kayak Pool install team can help with your swimming pool installation. Please call us at 800.382.SWIM (7946) ext. 3000, and a representative will assist you.

Swimming Pool Products

Have a question about some of our Kayak Pool® products? Check out our helpful Swimming Pool Parts and Accessories section.

Need to order any Kayak swimming pool products? Contact us at 800.382.SWIM (7946) ext. 3000, and a representative will assist you.

Warranties and Manuals

If you need to replace a lost manual, or want a copy of the Kayak Pools® warranty, please call 800.639.5292 or email [email protected] and a representative will assist you.

The entire experience, from consultation to installation, was wonderful and efficient. I can only imagine the difficulties in coordinating all the necessary tasks to install a kayak pool in the age of COVID-19. They did an exemplary job. I would highly recommend a Kayak pool to anyone thinking of getting a pool in the future.

Brett Bunker

I love this pool! Very happy with our purchase and I am confident we will enjoy it for many years to come. Thank you Kayak! Best thing that happened at our home in 2020.

AWP 123

Kayak Swimming pools are beautiful, durable, easy to order, easy to finance and are installed in just 1 day! From order to installation took 2 months (during Covid-19; may have been quicker without unforeseen delays.) Customer service is top of the line. I was able to communicate easily through every step via email and phone... Read More

Sonia Hillyer

Great Pool. Great service. in- depth review before the sale. each step of the process was Clear. delivery and Install crew were professional. Install was less than a day. And cleaned up. Our kids and Grand-kids have enjoyed our Pool for 2 seasons now. Highly recommend this company for your new pool needs.

Tim Snider

I never thought it would be so difficult to find a replicable pool company that provides not only quality work; but exceptional customer service until we found Kayak Pools Midwest. Our experience with Kayak Pools has been fantastic from day one! If we had any questions or concerns along the way, the Kayak team was... Read More

Perdita Terry

We just had our Kayak pool installed, it was delayed because of Covid, it was well worth the wait, John and his crew were great installing the pool, took like 6 hours and they cleaned up everything and explained everything we had to do, Lesley and Tammy were their to answer all our questions, looking... Read More

Barb Pfaff

I had my pool installed with Kayak at the end of last summer. I am absolutely impressed with how the installation process went! Great communication and steps for the installation preparation were clearly provided. Once the pool pieces were delivered and they came out to get it installed, it was done and ready to go... Read More

Kristel Sims