Submit a Service Request

WE’RE HERE TO HELP!

Even though our pools are virtually maintenance-free, there are still times when you may need assistance with servicing your pool.

Please fill out the form to submit the details of your request.

Most of the fields on this form are required – as they will prepare the Kayak experts to provide an effective response to your request. A Kayak representative will contact you as quickly as possible. Our representatives work from 9 a.m. to 5p.m. EST Monday through Friday.

POOL SERVICES INCLUDE:

The entire experience, from consultation to installation, was wonderful and efficient. I can only imagine the difficulties in coordinating all the necessary tasks to install a kayak pool in the age of COVID-19. They did an exemplary job. I would highly recommend a Kayak pool to anyone thinking of getting a pool in the future

Kayak Swimming pools are beautiful, durable, easy to order, easy to finance and are installed in just 1 day! From order to installation took 2 months (during Covid-19; may have been quicker without unforeseen delays.) Customer service is top of the line. I was able to communicate easily through every step via email and phone always speaking to the same person!

Great Pool. Great service. in- depth review before the sale. each step of the process was Clear. delivery and Install crew were professional. Install was less than a day. And cleaned up. Our kids and Grand-kids have enjoyed our Pool for 2 seasons now. Highly recommend this company for your new pool needs.

We just had our Kayak pool installed, it was delayed because of Covid, it was well worth the wait, John and his crew were great installing the pool, took like 6 hours and they cleaned up everything and explained everything we had to do, Lesley and Tammy were their to answer all our questions, looking so forward to next season and having our grandkids swim all summer, thank you Kayak Midwest!

I had my pool installed with Kayak at the end of last summer. I am absolutely impressed with how the installation process went! Great communication and steps for the installation preparation were clearly provided. Once the pool pieces were delivered and they came out to get it installed, it was done and ready to go in two days! I’m very happy with our purchase! I love every feature of our Kayak Pool!